How can I pay for my order with credit\debit card?
You can use any of the payment types listed below to pay for your order. We take your security very seriously, therefore your details are safe with us.
Please see below the payment methods we accept:
Please note that LinerSet does not collect your credit/debit card number or personal information when you make a payment. We also take fraud very seriously too, so all credit and debit card holders are subject to validation and authorisation by both us and the card issuer. To better protect our customers when making online payments by card you may be presented with 3D secure security measures when paying. This is dependent on your bank issuer and may require you to enter a password or get a security code via email or phone, or the bank issuer requires additional interaction, either through fingerprint, two-factor authentication, or similar methods based on authentication factors. For more questions regarding the authentication, please consult your card-issuing bank for information.
My payment was declined when using with credit\debit card, what should I do?
- Place your order again
If your payment has been declined, then you'll need to place your order again. We're not able to reinstate an order once the payment has been declined.
- Make the relevant checks
To help ensure your order is not declined when placing a new order we suggest checking the following:
Check the card details on your to make sure the information is correct, e.g. the expiry date .
Make sure you enter the security code correctly - that's the three digit number on the back of your card.
Your card issuer may have declined your payment - as they don't tell us the reason for this, it's best to check with them or contact your bank.
If you've checked all of the above, try paying with another card or another payment method.
- Next steps
If your payment has been declined through the 3D secure security measures you’ll need to contact your bank for further information.
Whereas, if you've received an error message, please contact us with as many details as you can about the issue - including the error messages you receive, and we'll try to resolve it as soon as we can.
Pay with PayPal
PayPal is an easy way to integrate today’s most popular payment methods. And PayPal makes it simple to add new payment methods whenever they become available.
Firstly, you can set up a Paypal account on the PayPal website. It only takes minutes to open a PayPal account and it’s free. And then when pay with Paypal, you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password.
Also You may still check out even without a PayPal account. To do so, please click on”Pay with Debit/Credit Card” and you will be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.
Why pay with PayPal?
It's safer: shop at thousands of websites without sharing your financial details.
It's faster: with no need to type in your card details, you can check out in a few clicks.
It's easier: all you need is an email address and password to pay online.
We value each and every single customer. Our top priority is making sure the items get delivered to our customer as soon as possible. Normally you will receive your order in 12-25 business days from the date that it is placed.
Delivery Time : Processing Time+Shipping Time
Our estimated delivery dates are based on several factors, including the destination address, the shipping options you've chosen, and how quickly we can assemble and prepare your items for shipment. You can calculate delivery estimates by taking the processing time for your order and adding the delivery time based on the shipping method you've chosen.
For example, if you order a dress, it will need 4-10 business days of processing time and then 8-15 business days of shipping time if you select standard shipping. Therefore, you can expect to receive it in 12-25 business days.
Please use the chart below to help gauge how long it will take to receive your order.
(*There is different processing time for different item. You can check the processing time from product page. Once your order is placed, you can check order shipping info from the online order status page. We will also inform you through your registered email.) However, it can also be affected by the item's stock status. For popular items experiencing stock availability issues, the processing time may be longer.
Note for taxes:
For most of the countries, our customers do not need to pay for importing fees, duties or VAT(Valued Additional Tax). However, for some limited countries (especially for some European countries such as Germany, Italy, UK and Canada, etc.) may need to pay duties or VAT according to your countries' levying rules.
We are excited to offer international shipping for most destinations of the world. The super savings option will take 10 to 30 business days. For faster delivery, we offer Express Shipping Service that can ship to most of the international location in 7 to 15 business days. If you have any further questions, please contact us at firstname.lastname@example.org
Note for Free Shipping:
Please notice: the clearance item, which has the label of FinalSale in the item title, is not applicable to freeshipping policy.
Total Delivery Time=Processing Time + Shipping Time
NOTE：Other countries may be different, depending on the product details page. For popular items experiencing stock availability issues, the processing time may be longer.
We are not responsible for late shipments due to inclement weather, holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times.
Sometimes unexpected delay is caused due to thorough inspection, out of stock issue, especially during high-volume periods.
In case of any question and unexpected delay you can always contact with our customer service.
If you don’t receive the parcel within this period, please contact us.
Sorry that we don’t provide phone at this time. If you run into any issues, feel free to drop us an email.
Customer service: email@example.com
Thank you for shopping at Linerset.
If you are not entirely satisfied with your purchase, we're here to help.
Exchange or Return for a Refund
The products can be returned within 15 days after they have been received. A new product may be exchanged for another product or returned for a refund.
To be eligible, please make sure that.
-The product is in its original packaging
-The product isn't used or damaged
-Buyer is responsible for return shipping cost.
Products that do not meet these criteria will not be considered for return.
To return the products, please submit items change request to customer service via service@Linerset.com.
Most returns are processed within 5 business days after we receive your package.
We’ll issue the refund to your wallet in amount of few days if we are not otherwise informed to refund to your payment account in advance. Wallet balance can be used on your next purchase or be withdrawn to your payment account. Once your refund has been issued, you will receive a confirmation email.
We do not accept any request of exchange&return once the "specials" are sold.
Purchase Not Eligible for Return:
-Final sale item(s) is not eligible for return or exchange.
-Swimwear is not eligible for return or exchange.
-Swimwear can only be returned/exchanged if it is defective/damaged or wrong item.
-You must email us a picture showing the problem/defect when you submitting the return/exchange request.
After you receive confirmation from our customer service, please send the product along with the product list which includes the product ID. A tracking No. of the returning parcel is required; we will deal with the product exchange or refund after we get your returning parcel.
If you received a damaged product, please notify us immediately for assistance.
Can I return to the address on the received package?
No, the address on the package is the overseas transshipment warehouse of the logistics party. You need to return the items to our warehouse, and you will get authorization from us by email with our return address after you submit your return request.
Where can I return the item to ?
Products will be returned to our Chinese Return Center.
What shipping company can I choose for return?
Usually you can use any shipping carrier to ship the parcels back to us . You are supposed to choose the cheaper method like postal shipping, which is best and convenient for both of us .
We offer full refund if the order is cancelled within 24 hours of your purchase.
You should submit an order cancellation request to our customer service via service@Linerset.com once you decide to cancel the order.
For orders cancelled after 24 hours of purchase but have not been shipped, we will offer partial refund after charging a 15% cancellation fee.
We will NOT accept order cancellation request if the orders have been shipped.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7-15 business days. Buyer is responsible for return shipping.
If you haven't received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@Linerset.com.